Privacy Policy

introduction

This Privacy Policy (the “Policy”) applies to the collection, use and disclosure of an individual customer’s Personal Data (hereinafter defined) arising from goods and/or services offered by Ha Ha Crabs and Seafood.

This Privacy Policy is designed to assist you in understanding why and how Ha Ha Crabs and Seafood collects and uses your Personal Data, to whom such data is disclosed and to whom data access requests can be addressed. By using this site, you agree to allow us to collect or use your information in an appropriate manner in accordance with the Personal Data Protection Act of Singapore.

1. What Information Do We Collect

Commonly collected personal data of our customers include names, addresses, mobile numbers, e-mail addresses, and payment information.

1.1 We collect your personal data when you register on our site, place an order, subscribe to our newsletter and any other products and services we are providing.

1.2 Make an enquiry of our services/products on our website and/or our social media pages by submitting your details.

1.3 Through other means (for example, telephone calls, e-mails and other communications with us, or other third parties involved in our work dealings with you).

2. What Do We Use Your Information For

Any of the information we collect from you may be used in one of the following ways:

2.1 To personalize your experience (your information helps us to better respond to your individual needs)

2.2 To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

2.3 To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

2.4 To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested).

2.5 To send periodic emails (The email address you provide for order processing, will only be used to send you information and updates pertaining to your order).

3. How Do We Protect Your Information

3.1 We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

3.2 We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

3.3 After a transaction, your private information (transaction details, social security numbers, financials, etc.) will not be stored on our servers.

4. Do We Use Cookies

4.1 Yes (Cookies are small files which require user permission in order to be installed on a device’s hard drive. Cookies will only start to perform their functions after such permission is granted. By collecting and analyzing data on the user’s browsing patterns, cookies allow web applications to respond to the user as an individual by tailoring a web application’s operations to the user’s specific needs and preferences).

4.2 We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits. Cookies do not grant us access to your computer or any information about you outside of your browsing activity on our website.

4.3 If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can however choose to disable this function in your browser’s settings.

5. Do We Disclose any Information To Outside Parties

5.1 We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

6. Third Party Links

6.1 Our website may contain links to other sites. Other sites have separate and independent privacy policy. Please be aware that we are not responsible for the privacy practices of such other sites and we have no responsibility or liability for the content and activities of these linked sites. This Privacy Policy applies solely to information collected by our website.

7. Security

7.1 Ha Ha Crabs and Seafood will protect your personal data with appropriate technical, physical, legal and organizational measures. While the transference of electronic data over the internet has inherent risks, we will use reasonable precautions to ensure your personal data is not subject to unnecessary risks.

8. Changes To This Privacy Policy

8.1 If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

9. Terms and Conditions

9.1 Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

10. Your Consent

10.1 By agreeing to how we collect your personal data, you consent to ourprivacy policy and allow us to collect or use your personal information in accordance with the Personal Data Protection Act of Singapore (PDPA) 2012.